The TDC Bridge patented platform* enables business phone lines to work like smartphones, so that Agents can move between text, voice, link and photo sharing to make conversations easy and friendly.  Customers are more satisfied.  Issues are resolved more efficiently.  Agents are more productive.  The platform connects to all CRM, company databases, and AI systems, so Agents can instantly recognize and respond to customers via voice, video, SMS, or any messaging platform.   We’re bringing Intelligent Messaging™ to a smartphone nation.  Check out TDC Bridge features.

  • The TDC Bridge Platform may be provisioned by a Contact Center within a day
  • It requires little or no resource allocation from IT
  • It accommodates existing business practices
  • Core platform is easily configured

*Patent(s)

Patented Article(s)

9,762,734

TDC Bridge / Intelligent Messaging Platform