TEN DIGIT Bot and Human Interface

Posted by on Jul 28, 2017 in Uncategorized

As good as bots are, they don’t meet the emotional intelligence of humans. It’s a fundamental idea to be able to manage a conversation as it moves from humans to the efficiency of bots, this is where texting comes in. Texting manages both emotion and efficiency.

Living in the Future

Posted by on Jul 28, 2017 in Uncategorized

Three major technology actors make up our platform, TDC BRIDGE™ .  Each one playing a role in customer experience and technology integration.

Updating and Accessing Data – An Essential Part of Business

Posted by on Jul 27, 2017 in Uncategorized

Having your data available to you and your customers is important to running your business. In fact, knowing what words and phrases they are using and your response can mean the difference between excellent customer services and simply O.K customer service.  

140 Years of Voice Technology? It’s Time To Evolve

Posted by on Jul 27, 2017 in Uncategorized

Businesses have based their communication on voice for the last 140 years. Technology evolves quickly and customers adapt to those changes, why haven’t businesses? Why are we still dependent on voice technology?

TDC BRIDGE vs. Web Chat, Whats the Difference?

Posted by on Jul 27, 2017 in Uncategorized

What’s the difference between what our platform does and what web chat applications provide?  CTO, Thomas Howe explains.

What Happens When Telecom and the Web World Meet? They Create TEN DIGIT Communications

Posted by on Jul 27, 2017 in Uncategorized

Gary Brandt, our Founder, and CEO talks about the formation of TEN DIGIT Communications which brings together the best of the telecom world and combining it with feature-rich functionality of the web world.

TDC BRIDGE Security Features

Posted by on Jul 27, 2017 in Uncategorized

The best markets for TEN DIGIT Communications are highly-regulated such as health care and the financial industry. This due to the level of safety and compliance we provide for their customers. Learn more from our CTO, Thomas Howe in the video below.

The Intelligent Messaging Platform Implementation

Posted by on Jul 26, 2017 in Uncategorized

TDC BRIDGE™ was designed to support other pieces of databases. In fact, the platform can hook into any existing CRM. Learn more here.

What is the TDC BRIDGE Platform? How Can It Help You?

Posted by on Jul 26, 2017 in Uncategorized

The TEN DIGIT Communications Intelligent Messaging Platform™, TDC BRIDGE™ is designed to improve call center agent and customer interactions. We want to help you create the best client service experience possible, eventually increasing your bottom line. Click on the video to learn more!  

Messaging, Phone Systems, and the Missing Piece

Messaging, Phone Systems, and the Missing Piece

Posted by on Jul 12, 2017 in Uncategorized

By Thomas Howe – CTO If you asked for my opinion on the most important difference between texting and voice, as a communications engineer, I would say that messages don’t ring, and phones do. That fact turns out to be more important than you might imagine. In a brilliantly simple act of engineering, old fashioned […]